Trusted by hospitals, clinics and healthcare providers worldwide
Easy Management
Secure Communication
Simple Pricing
Reliable Connectivity
Connect doctors, nurses & patients on 1 reliable system
Quality of care depends on communication. 3CX helps hospitals, clinics and care centers connect doctors, nurses and patients on one reliable system.
Keep teams reachable across departments and sites with 3CX desktop, web and mobile apps. Staff can answer calls, join video consultations and message securely from anywhere.
Configure call queues, routing and wallboards to manage high call volumes efficiently. Integrate with CRM systems to ensure fast response times and accurate patient coordination.
Add advanced features such as AI Receptionist, transcription and analytics to monitor service levels, reduce missed calls and improve patient experience.
Customer Service Quality
Consistent, professional patient communication with built-in call management tools. Transcription & Sentiment Analysis help assess communication tone and patient satisfaction. Call Recording IVRs and post-call Surveys give data for performance evaluation. Supervisors Listen In, Whisper or Barge In to assist staff in real time. Detailed call & chat reports ensure quality control.
Safety & Security
In emergencies, instant communication can save lives. Staff can be notified simultaneously by call or message when alarms are triggered or emergency calls are made. Integration with site cameras, door entry systems and PA systems keeps staff informed and coordinated. The Call Flow Designer (CFD) allows automation of routing for after-hours calls and emergency protocols.
Remote Care & Collaboration
Doctors can hold secure video consultations with patients using a simple browser link - no downloads or third-party apps. Nurses and admin staff stay connected through chat and mobile apps, ensuring smooth coordination between on-site and remote teams. Screen sharing, call transfer and internal messaging simplify daily workflows and reduce response times.
Your Healthcare PBX questions answered…
Through internal chat, group chat and video meetings that allow instant collaboration between medical teams.
Absolutely. Click2Meet and web meetings enable secure telemedicine and patient follow-ups.
3CX complies with GDPR and supports on-premise installation with MCU technology for secure, internal communication.
Yes. 3CX connects with patient management and analytics tools through CRM's, APIs and the Call Flow Designer.
Yes. A free trial is available for healthcare organizations to experience 3CX in their environment.
Industries We Work With
- Healthcare
- Automotive
- Education
- Technology
- Government
- Services
- Hospitality
- Finance
Healthcare Case Study Bringing NHS Surgeries’ Communications Back from Critical Condition
3CX’s Call Recording & UC Features Meet Surgery Requirements. "The new system dispelled our previous hang ups about hosted telephony and new technologies. With our dedicated internet line we've had a consistent and reliable service. The call quality has been great." Peter McIntyre, Practice Manager, NHS Read the case study.
A Case Study in the Automotive Industry - Buckle Up! Porsche Inter Auto Takes 3CX for a Spin
Thanks to advanced 3CX call center features, gearing up customer service was no issue. "3CX proved instrumental in helping take customer satisfaction to a higher level. We look forward to exploring new product features in upcoming 3CX updates." Željko Hitrec, Communication Manager, Porsche Inter Auto Read the case study
A Case Study in Education: Douglas County School District Enjoys Increased Security and Significant Savings
3CX was chosen above Jive®* and Cisco®* as most cost effective: “This was one of the best decisions we made. The 3CX system is easy to configure and manage and runs on hardware we already owned. ROI will be less than three years." John Endter, IT Director, Douglas County School District Read the case study
Our Case Study in Technology Showcases Benefits to Brazil’s Largest Data Center Provider
With company telephony costs reduced by 20% and increased employee mobility: "We gained high availability VoIP, easy system admin and advanced communications features. Our teams have quality communication capabilities to respond quickly to our customers." Fábio Trimarco, IT Governance Manager, Ascenty Read the case study
3CX Government Implementation Case Study in Bavaria's Landkreis Rhön-Grabfeld Across 31 Municipalities
“3CX was a replacement for Avaya. Existing VOIP infrastructure was expanded to transition from simple telephony to company-wide unified comms. 3CX apps and Web Client gave users a powerful, easy-to-use softphone." Stephen Johannes, Network Telecoms Manager, Landkreis Rhön-Grabfeld Read the case study
A Service Industry Case Study On How Argus Group Insures Themselves Against Communications Failure with 3CX
On replacing their outdated, analog Mitel®* PBX: "The 3CX project allowed us to re-examine our telephony operations. We optimized call flows, shortened wait times for clients and have granular reporting on the nature of calls in the short and long term.” Tory Richard, Head of IT, Argus Group Read the case study
3CX Leads in Club Med Hospitality Case Study - A Globally Recognized Brand Serving Guests Since the 1950’s
3CX checks in to Club Med's all-inclusive resort with a 5 star communication solution: “The integration of 3CX with our global service system (NICE In Contact / Verizon) in the USA, helped increase productivity in a cost-efficient way. Right solution deployed by right partner!” Claudio Cavalcanti, Head of IT South America, Club Med Read the case study
A Case Study in Finance - Adding Value to Phillips Securities Group with Free Interoffice Telephony for 700+ Employees
Rising telephone maintenance costs and operational deficiency over the PSTN: “3CX has cut Phillip’s phone costs sharply. Voice calls go out over the IP phone system, and are routed over the PSTN at the lowest cost. Eight offices are bridged, and interoffice calls are free with IP telephony." Terence Tung, Network Manager, Phillips Read the case study
More than 350,000 businesses globally trust 3CX to
power their everyday communications
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